What comes to your mind when you think of assertiveness? Becoming assertive is very different to being angry, rude or controlling which are all fear-based closed responses. Instead, becoming assertive exists on a finely balanced continuum between communicating your needs, boundaries, negotiables and non-negotiables, whilst also communicating your listening skills, empathy and understanding for others. […]
Work relationships can be one of the most difficult dynamics we will ever need to navigate. As opposed to our personal relationships, we often do not have the luxury of picking and choosing whom we work with, who is in a team or who a company employs.